The National Bank of Bahrain (NBB) has been honoured with the Best Retail Bank Award at the Mena Banking Excellence Awards 2022 instituted by MEED (Middle East Economic Digest). The accolade recognises NBB’s commitment to providing best-in-class products and services to its customers in line with its brand promise of being ‘Closer to You.’
With its history and leading position in the banking sector, NBB received this prestigious award in recognition of its achievements in the Retail Banking sector. The bank was acknowledged for its continuous efforts in providing tailored products and services to meet the needs of its customers as part of a diverse line-up of digital banking services.
NBB honours its commitment toward integrating ESG initiatives through its offerings. The bank continues to offer eco-friendly and sustainable financing plans by partnering with a range of organisations in the kingdom. Over the course of the year, the bank has provided its customers with special rates when purchasing hybrid/electric cars as well as the installation of solar energy panels.
Retail banking NBB’s pillar
Commenting on the award, Jean-Christophe Durand, CEO of NBB, said: “Retail Banking is a pillar of NBB’s activities and this award underscores our efforts and dedication towards our customers and community as we continue to offer products and services that aim to enrich our customers’ lives and facilitate their banking transactions.
“NBB strives to work towards positioning itself as the Bank of Choice in this rapidly changing industry. We look forward to embedding a culture of social responsibility and strong governance both within and outside of the organisation.”
Subah Abdullatif Al Zayani, Chief Executive – Retail Banking at NBB, stated: “Winning the Mena Banking Excellence Awards 2022 fortifies our leading position in the retail banking segment. We have taken great strides over the past few years and significantly improved our products and services by listening to our customers’ needs and prioritising their requirements, placing them at the centre of our operations. We endeavour to position the bank as a market leader through its various initiatives and digital innovations.”
Standard for digital transformation
Commenting on NBB’s achievements, MEED Mena Banking Excellence Awards Judging Panel said: “The National Bank of Bahrain has set the standard for digital transformation and led the kingdom’s digital revolution achieving stellar year-on-year results across key business metrics. Clear leadership complements sound strategy which is fully responsive to changing customer demands. Leveraging technology expertly, the bank looks set for ongoing success."
NBB has been resilient in its growth journey, taking the lead as the preferred bank of choice, both locally and regionally. NBB aims to further develop its business practices and continues to honour its promise of being ‘Closer to You'.-- TradeArabia News Service